Book. Clean. Relax

Meet the Team

Hello! My name is Alyssa, I started Clean Insanity out of my insane love for cleaning! I find joy in helping people Relax in their homes again. Knowing how much Stress can be relieved just from having a clean home is comforting, but sometimes your life is just too busy and that’s where I come in! I will make sure that you can sit in a nice, clean home with No Mess Stress!

Why Us?

Good question! Here are our top reasons

  • Easy

    Online communication with us is seamless and easy. It only takes 1 minute to book.

  • Trust

    We put ALL of our cleaners through background checks.

  • Affordable

    Premium Cleaning at an affordable price. We’re here to help.

  • Safe

    We’re insured and all of our cleaners undergo stringent background checks.

  • Seamless communication

    We’re available 24/7 through online communication: Whatever. Whenever.

  • Flexible

    Have special request? Need to reschedule?

    Don’t worry – we’re here to work with you.

Our frequently asked questions

Click on each heading to read answers to questions we get asked all the time!

  • 1. What happens if I cancel or reschedule in less than 24 hours of the service appointment time range?

    We have a strict policy for cancellations in less than 24 hours of the service appointment time frame. Our team works incredibly hard to ensure each client is taken care of. This requires carefully planning the days ahead, and unfortunately last minute cancellations or last minute rescheduling causes a negative ripple effect. In an effort to keep ALL customers happy, you will be charged a small fee for last minute cancellations/rescheduling:

    Cancellations that are done in less than 24 hours of the service appointment time will result in an automatic $45 Cancellation charge.

    Rescheduling appointments in less than 24 hours of the service appointment time will result in an automatic reschedule $25 charge.

  • 2. What time will the cleaners arrive? I thought I booked an 8-10am slot with 8am being the start time?

    We work on 1-hour estimated time of arrival windows so that we can structure our day effectively. This allows us to get to the next client while navigating traffic and many other variables that take a toll on our time throughout the day (for example: eating and breaks!).

    If you book for a 8-9am appointment our team will notify you of a 15 minute arrival time between the 8-9am window on the day of your appointment.

    Please feel free to reach out to us directly should you encounter any problems with this –

  • 3. What is included in the normal cleaning?

    We try to pack as much value as possible in our cleanings; we love our customers and want to make sure everyone feels taken care of! Our standard cleaning includes the outside of all appliances, dusting and wiping of all surfaces – such as tables, countertops, desks, dressers etc. and the wiping down of main door handles and doors. We also vacuum and mop all floors in the home (not including the basement).

    We will organize clothes that are left out, blankets and towels (if 1 Load of Laundry is exceeded we will apply our Organization Extra to the total). If requested we will also vacuum upholstery. Cleaning faucets, sinks, and dirty dishes is also a part of our standard cleaning service.

    We pay great attention to the bathrooms and bedrooms of each home – as both places are heavily used – it’s important that they are completely clean for you! We’re so good you’ll want us back the next day (…it can be arranged)!

  • 4. What is the difference between a standard cleaning and a deep cleaning?

    Our standard cleaning includes everything that was mentioned above. Our deep cleaning is an added Extra at checkout. The deep cleaning includes baseboards, window beams and blinds if necessary (we can only reach maximum heights of 7ft), air vents, deep scrubbing of bathroom(s), and all doors and doorknobs, finally, we also wipe down chairs. The interior of appliances is included in our deep clean.

    We pride ourselves on our work so either with a standard, or the addition of a deep cleaning we know you’ll be fully satisfied! Give us a try – you may like us and decide to keep us around for a bit.

  • 5. Do you provide carpet-cleaning services?

    No, we do not provide carpet-cleaning services.

  • 6. Do you clean baseboards?

    Yes, we include the baseboards in our deep cleaning service which is an Extra added on to standard cleanings.

  • 7. How long will it take to clean my home?

    The most asked question out there! It’s no surprise! But, unfortunately there’s no set time limit. We like to take our time and pride ourselves on the quality of our work – so while we would be able to give you a baseline average number, we don’t want to be held to that. Every home is different but just for an average, a 3 BR and 2 Baths may take 3-4 hours for 2 people, and 4-5 hours for 1 person.

    We want the work to speak for itself. Depending on the size of the home and the amount of work required to clean, it will vary.

  • 8. Are we insured?

    Great question! Yes we are! We’re going to be keeping this answer nice and simple!

  • 9. How much experience do our cleaners have?

    All of our cleaners have at least 2-3-year experience in residential cleaning and are well trained in-house on our proprietary cleaning methods – we move with purpose – watch out!

  • 10. Do you do background checks on your cleaners?

    We do background checks on every single employee – that consists of a statewide criminal record check and a driver’s license check.

  • 11. What happens if a customer is not satisfied?

    We have an AMAZING redo policy! If you are not completely satisfied – we’re happy to schedule a time to return and redo any missed spots/areas completely free of charge!

    *Cleaner must be notified before they leave the home on the day of original service.

  • 12. Do you use natural products?

    Yes! We use all natural products and in particular try to restrict brand usage to Method or Seventh Generation products.

    If you have particular products you would like to use just leave them in the comments section and we will do our best to accommodate you. If you would like to have us switch products for the next scheduled cleaning just email us! We’re keeping it simple here.

  • 13. Do you use chemicals?

    No, not unless you would like us to or unless there is no way for us to get out any particular stain or “gunk” build up – we may resort to a heavier all purpose cleaner with minimal chemical composition.

  • 14. Do you offer any other discounts?

    Yes! We have Bi-Weekly, Monthly, and Weekly cleaning frequency discounts!

    Always check your email and our website for the latest coupon discounts

  • 15. Do you take special requests?

    Yes we do! Whatever your needs are, don’t hesitate to reach out directly to us and we’ll see what we can do – we strive to accommodate everyone and all jobs.

  • 16. Can I book a Bi-Weekly/Monthly/Weekly cleaning just for the discount but get a onetime cleaning using the frequency discount and cancel the service?

    All cleanings are processed on the date of service.